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Policies

Registration & Payment

Payments made online with a credit card will receive immediate email confirmation and receipt. Email transfer accepted to hello@nicoleblackwood.com. You can also register at Embody Studio with cash or cheque. Receipts for cash payments are issued on request. Payments are non-refundable and non-transferable. A special exception may be granted for medical reasons with the support of a note from your medical provider. Requests must be received in writing via email. Refunds will apply from the date of receipt and subject to an administrative fee.

Membership Make-up Classes

As a member, you register for the same weekly class(es) but our generous make-up policy allows you to make-up any missed classes by attending another class that meets your needs. Students are invited to attend another class anytime during the ongoing session, either in advance or after of their missed classed. Make-up classes cannot be used towards workshops, private lessons, or to purchase yoga props or other retail items.

Membership Pro-rating

Going away during part of the session? We can prorate your membership for the number classes you can attend for four more classes.  Late registration is also possible if the session has begun and the fee will be prorated based on the number of remaining classes. Class Passes are another option for those who are unable to commit to the full session.

Discounts 

A 10% discount on membership registration is available for seniors 65 and greater, yoga teachers, and highschool, college, and university students. Discounts apply to membership only and not to passes and drop-in.

Payment Plan

We offer payment plans each session for membership registrations. If the payment plan we offer isn’t suitable, please reach out to see if we can come up with a better plan. Payment plans do not apply to class passes, gift certificates, workshops, courses, or other special series and are subject to an administrative fee.

Weather Cancellations

We offer a membership make-up class for a cancellation due to poor weather for one class per session. If more than once class is canceled due to weather, students are invitied to attend another class during the session. There are no refunds for classes canceled due to weather. Students will be notified via email no less than 1.5 hours before class. We will also post cancellations to Facebook.

Hold Requests

Students can request to put their membership or class pass on hold if they are unable to participate in their remaining classes for the session due to illness or injury. Requests must be received in writing via email. Approved requests are effective the date the email was received. A note from your health care provider may be required for approval, and is required to hold your classes beyond one year.

 

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